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response time from requesting a license

 
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HoeungLee



Joined: 17 Jan 2016
Posts: 1

PostPosted: Tue Jan 19, 2016 11:33 pm    Post subject: response time from requesting a license Reply with quote

Hello..

Yesterday, I requested for the free license key.
At this time, I didn't receive the license key in my e-mail.

Have you already sent it to me?
or
How many times do I have to wait for receiving the license key?

Please let me know.
Thank-you.
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LarryL



Joined: 26 Feb 2008
Posts: 118

PostPosted: Wed Jan 20, 2016 1:02 pm    Post subject: Reply with quote

Dear HoeungLee,

Free OVPsim licenses are usually sent out automatically when the license request is received. Unfortunately that did not happen in your case. I will contact you directly with more information on this.

Best Regards,

Larry
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Larry Lapides
Imperas
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PascalSarrazin



Joined: 30 Dec 2016
Posts: 1
Location: FR - Bourg Les Valence

PostPosted: Thu Jan 12, 2017 12:34 am    Post subject: Reply with quote

Hello, I'm facing the same problem, I posted a request for Licence on Jan 4th and still no news ?

Thanks for helping

Pascal
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AdminiStrator
Site Admin
Site Admin


Joined: 11 Feb 2008
Posts: 94

PostPosted: Mon Jan 16, 2017 12:09 am    Post subject: Reply with quote

Dear Pascal,

Our records do not show that you requested a license. Did you do that by sending us an email, or through the page on this website? Please try again by logging in to the OVP website, then going to the license key generation page, http://www.ovpworld.org/likey/.

Administrator
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